Terms & Conditions
All bookings are held in good faith to the arrival and departure date listed in this reservation, at the rate specified. To confirm reservations, either current valid credit card details are required, or one nights room rate is required as a deposit 10 days prior to arrival. Variations to this may apply during peak periods at the property's discretion. A cancellation fee of one night's accommodation will apply to any booking cancelled within 24 hours of arrival time. If no arrival time is specified, it is deemed by 8pm of that day. Any cancellation fee will automatically be charged to the credit card on the confirmation, or deducted from the reservation deposit. Queens Court may alter these terms and conditions for specific bookings, and advise by return letter, the terms and conditions that will apply. (ie Group or Peak Period reservations) Upon arrival, each guest will be required to sign a standard registration form, and accept the terms and conditions there in of his/her stay. Payment of reservation – Queens Court accepts all major credit cards. Full amount of accommodation is paid on arrival and a pre-authorisation of your credit card is required as security during your stay. If paying by Amex, Diners or JCB a surcharge of 3% will be charged. If paying in Cash, a room security bond will be required upon arrival. A 1.5% surcharge is applied when paying by Visa and Mastercard. Cheques are not accepted as payment for accommodation unless received, banked and cleared 10 days prior to arrival as a full pre-paid deposit.